Privacy Policy

To enable Dheer Exports retain its positioning as a responsible legal entity spearheading socio-economic transformation of the village communities through its inclusive rug value chain as well as grass root initiatives in the arena of skill training and social development.

Policy framework building on the experience of D-Expo in working with the grass root communities, the evidence is clear that provisioning of sustainable livelihood has helped them people to come out of the vicious cycle of poverty while continuing to live in their traditional rural habitations. D-Expo has been instrumental in organizing skill trainings for such communities comprising the base of the economic pyramid, thus qualifying them to become a part of its global carpets value chain without sacrificing their avenues for alternative livelihoods. Such economic empowerment of the grass root communities also opens various avenues for social security and development linkages, thus reaffirming livelihood security as the first step toward the other developmental imperatives.

This policy shall be updated from time to time, by the company in accordance with the amendments, if any, to the partnership deed under the IP Act, 1932, and rules made there under or any other applicable enactment for the time being in force.

Dheer Exports ( D-Expo) values its customers and respects their privacy. We are committed to protect all information that you share with us. We collect your information, phone number,

email address and name at several places on the website, in order to provide you with a better, customized experience. It helps us to create content, products and services that are most relevant for you.

Subject to your consent, we may get in touch with you through some touch-points including emails, phone, fax, text or a variety of posts on the Internet. We always permit you to unsubscribe from our promotional emails. The Unsubscribe link is always available at the bottom of all our promotional emails. Rest assured that we don't rent, trade, sell or otherwise disclose your details and financial information to anyone.

Our website makes use of cookies as well as beacons to help you provide a better user experience. This helps us in keeping track of the products that you browse through and the items that you select for your shopping cart.


ADDITIONAL PRIVATE POLICY

Our ongoing commitment to protect the privacy and confidentiality of personal information of our clients.

As a global company, We respect the lives of people worldwide, With the aim of realizing sustainable all types of rugs items in the export quality, we will continue to build upon small efforts to achieve larger results. We practice honest, transparent management, giving absolute priority to life, safety, and compliance with laws and ordinances and build relationships based on trust achieving larger results, and will face our challenges directly. All the buyers and personal information about you or your loved one, who is recipient of our services is kept confidential and will not be used in ways to which you have not consented. It will only be used to support your customer relationship with us and for our own internal purposes including marketing and research, customization of our web site(s) and improving the content of our web site(s). We will, of course, also share such information with the material of rugs items providers in our network that you have selected in order to assist you in seeking the rugs items alternatives. We will not use or share the personally identifiable information provided to us online in ways unrelated to the purposes described above without letting you know and offering you a choice. We are committed to protect the security of your information. To prevent unauthorized access, maintain data accuracy, and ensure the appropriate use of information, we have put in place physical, electronic, and managerial procedures to safeguard and secure the information we collect online. We are working across national boundaries to promote medical technologies around the world. We support our customers, anytime and anywhere, to ensure a comfortable healthcare environment.

Frequently Asked Questions


DO YOU SHIP WORLDWIDE ?
Yes. We ship worldwide through Fedex and DHLor any other recognize shipping company.

  • Is shipping free ?
  • How much time does it take to deliver ?
  • How can i pay?
  • Are the prices, which appear on the website, inclusive of all taxes and duties?
  • What is your return policy?
  • Do you make customized rugs?
  • If i share my room pictures with you, will you be able to suggest a good rug?
  • Do the rugs come with a warranty?
  • What if my rug is damaged, defective in any way, or just not the item i ordered?
  • Do you offer EMI option for payment?
  • Are true colors shown on website for rug images?
  • How can i make a change in my order or cancel my order?
  • Where is my order?
  • How should i clean and care for my rug?
  • How do i arrange my rug in my home (living room, dining room, bedroom, indoor-outdoor areas)?
  • How can i prevent my carpet from slipping off from the floor when i walk on it?
  • Is there a possibility to get my rug for a home trail?
  • Is there a showroom i can visit ?

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